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Ease of use: Users find Jahia to be easy to use and navigate, with an intuitive interface that allows for quick and efficient content …
Overview
What is Jahia Digital Experience Platform?
Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.
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Popular Features
- Role-based user permissions (33)9.494%
- Internationalization / multi-language (34)9.090%
- WYSIWYG editor (33)8.989%
- Admin section (33)8.383%
Reviewer Pros & Cons
Pricing
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What is Jahia Digital Experience Platform?
Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.jahia.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Jahia Demo | Headless React PWA + Digital Experience Platform
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Jahia Demo | Personalized Web Portal Experience
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jahia Digital Experience Platform?
Jahia Solutions Group aims to make digital experiences simpler. Built on a cloud-based platform, Jahia helps organizations leverage their content and customer data to fully engage with their customers. Jahia integrates into existing technology stacks and can be customized to meet each organization’s specific business needs and challenges.
Founded in 2002 and headquartered in Switzerland, Jahia has offices in Boston, Toronto and Paris. The vendor states Jahia’s customer community includes hundreds of global brands and organizations, including Ben & Jerry’s, Nationwide, NASA and General Motors.
Jahia Digital Experience Platform Features
Web Content Creation Features
- Supported: WYSIWYG editor
- Supported: Code quality / cleanliness
- Supported: Content versioning
- Supported: Admin section
- Supported: Page templates
- Supported: Mobile optimization / responsive design
- Supported: Publishing workflow
- Supported: Form generator
- Supported: Content scheduling
Web Content Management Features
- Supported: Internal content search
- Supported: SEO support
- Supported: Bulk management
Platform & Infrastructure Features
- Supported: Internationalization / multi-language
Security Features
- Supported: Role-based user permissions
Additional Features
- Supported: Content creation and editing
- Supported: Digital Asset Management (DAM)
- Supported: Taxonomy management
- Supported: Pre-built, customizable page templates and themes
- Supported: Multi-channel content delivery
- Supported: Language management
- Supported: Validation Workflows
- Supported: Headless CMS – Content & Media Manager (Content API, GraphQL)
- Supported: Traditional CMS
- Supported: Portal framework
- Supported: Role based content
- Supported: 250+ out-of-the-box connectors
- Supported: Personalization management UI
- Supported: A/B testing and optimization
- Supported: built-in analytics and reporting
- Supported: List management and dynamic segmentation
- Supported: Consent management and GDPR-related capabilities
- Supported: data collection
- Supported: Progressive Web Application
Jahia Digital Experience Platform Screenshots
Jahia Digital Experience Platform Video
Visit https://www.jahia.com to learn more about how we make Digital Experiences Simpler.
Jahia is the only true Digital Experience Platform (DXP) available on the market. Built to act as the backbone for your marketing technology stack, Jahia combines content management with...
Show More Jahia Digital Experience Platform Integrations
- Adobe Marketo Engage
- Slack
- Mailchimp
- Stripe Payments
- WoodWing Assets
- Salesforce
- Translations.com
Jahia Digital Experience Platform Competitors
- Adobe Experience Platform
- Drupal
- Liferay Digital Experience Platform (DXP)
- Bloomreach Experience (brX)
Jahia Digital Experience Platform Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Jahia is a Java-based enterprise content management system. It features an integrated user portal, web publishing and content management, document management, collaboration, and multi-channel publishing.
Adobe Experience Platform, Drupal, and Liferay Digital Experience Platform (DXP) are common alternatives for Jahia Digital Experience Platform.
Reviewers rate Role-based user permissions highest, with a score of 9.4.
The most common users of Jahia Digital Experience Platform are from Enterprises (1,001+ employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Based on user recommendations, Jahia Digital Experience Platform (DX) is suitable for those looking for simplicity, flexibility, and ease of use. It is recommended to work closely with the team as they are knowledgeable and provide good support. Users suggest considering other similar platforms that may be easier to use. Jahia is recommended for companies that need a portal + CMS and is particularly beneficial for IT departments with great marketing skills. The platform's multi-language friendliness is also mentioned as a valuable feature. Despite being relatively unknown, users find Jahia easy to learn and appreciate its in-context editing and headless capabilities. However, it is advised to have strong J2EE developers and other creative skills when working with Jahia. Lastly, users recommend exploring other options and considering the multisite format when making a decision about Jahia DX.
Attribute Ratings
Reviews
(1-18 of 18)Companies can't remove reviews or game the system. Here's why
September 23, 2023
Jahia Digital Experience Platform is Good for Insurance Portals
We use the Jahia Digital Experience Platform to manage our insurance portal, which is integrated with several systems.
- It provides portal security.
- It provides excellent portal personalization and customization.
- Overall, it provides good administration of users and groups.
- Jahia Digital Experience Platform doesn't provide any offline features.
- Jahia Digital Experience Platform's group management screen could be improved.
- When there is too many users, the interface is sometimes slower.
August 01, 2023
Great DXP for a personalized portal
Score 8 out of 10
Vetted Review
Verified User
We needed a DXP that combines content management and marketing features to build a customer portal. We need to quickly build new pages and monitor their performances from a marketing perspective.
- modern UI
- easy to integrate
- good customer support
- lack of documentation on the headless features
- small community
- marketo integration should be improved
We migrated to Jahia 3 years ago and use the platform to manage our website in 4 languages. In comparison to our previous HTML heavy CMS that meant relying on team members with HTML skills, creating and editing pages and managing assets is a much faster process and more accessible to the wider team due to the pre-built components and simple interface.
- Managing multi language sites
- SEO
- Mobile optimisation
- Pre-built components
- Internal search could be more accurate
- More learning resources for advanced features would be great
We use Jahia Digital Experience Platform to manage a multi-lingual website with a lot of traffic. We migrated from an old Joomla implementation that was not capable of supporting the company as we grew. In that older site it was difficult to update content and keep things secure. We have multiple domains and systems running and the intention over time is to continue migrating more areas into the Jahia Digital Experience Platform.
- Content editing, ease of use
- Managing multiple languages
- Managing images and files
- More component templates
- Additional features / AI to accelerate content workflow
July 21, 2023
Jahia's Robust CMS
Score 9 out of 10
Vetted Review
Verified User
I use Jahia Digital Experience Platform for multi-site management. The platform is user friendly and is easy to update the content, images, files and videos across different sites. Jahia Dx's built-in analytics and reporting features helps us get the insights into website performance and content effectiveness.
Business Problems Addressed:It is difficult to manage content across multiple websites, leading to inconsistency and delays in content update.
It is difficult to get data insights, making it challenging to understand user behavior and website performance.
Scope of use case: It serves as a central digital experience platform to manage content, images, files and maintain consistency across multiple public sites managed by our organization.
Business Problems Addressed:It is difficult to manage content across multiple websites, leading to inconsistency and delays in content update.
It is difficult to get data insights, making it challenging to understand user behavior and website performance.
Scope of use case: It serves as a central digital experience platform to manage content, images, files and maintain consistency across multiple public sites managed by our organization.
- Content management: It is very easy to update text, images, files and videos even for a non technical user.
- Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
- Digital asset management: It is easier to store organize and retrieve images, videos and documents.
- It has a great built-in analytics and reporting feature.
- It would be great if we can get more comprehensive documentation and video tutorials for complex features in Jahia
- Would love to have advances SEO tools, including automated metadata management and structured data markup to boost search engine visibility.
- Advanced Form building functionality, to create more complex and interactive forms.
July 10, 2023
Jahia Digital Experience Platform is the Only Portal Solution I Could Learn How to Use in a Single Day!
Jahia Digital Experience Platform is used internally to provide the employee portal of the company (17000 users, almost most of them do not use it at all - it is there for internal services access, internal documentation, and service federation). Jahia Digital Experience Platform is being used as a portal manager and as a CMS and not for its personalization and AB testing features, which we have no use of.
- User onboarding and interface clarity
- Publication workflows
- Service integration
- Thorough documentation
- The Jahia Digital Experience Platform support is top notch and responsive
- Content versioning is totally missing :(
- Initial ramp up can be tedious, that's a vast platform
- Bugs in the image management screen
July 07, 2023
Great DXP for B2B and B2C organizations!
We have implemented Jahia for our clients to enable them to provide compelling content experiences for their customers. Both our B2B and B2C clients have benefited from the options to personalize user experience. Key needs have included a DXP that could handle large amounts of content and support a smarter structure that adapts to the user. We have also used the platform to support complex MyAccount and self-service models in B2B portals.
- Personalization with complex use cases
- Creating a seamless UI for multiple disparate backend systems
- Easy to organize and link content
- Great customer support before and after the sale
- Missing items in platform documentation: overall it is great but a few things are missing
Jahia Digital Experience Platform is a great platform for delivering the best digital experience on the web. I have used it in the past so I was delighted that it was selected to run the Partners site. The platform provides all the flexibility and extensibility with an array of community and Jahia Digital Experience Platform sponsored modules. We have been able to leverage the SSO, Forms, Bootstrap, etc modules. In additional to these modules, we bought Jahia StackConnect to build integration into Salesforce. Instead of coding to Salesforce API, we were able to use Jahia StackConnect to build workflows using the workflow designer to integrate to Salesforce in a matter of hours. With the launch of the site, we have seen our partners engage with us by registering deals of potential customers.
- Form builder allows for building simple to complex forms.
- jExperience hooks into Jahia CDP to deliver personalized experiences.
- The platform is very extensible and has a marketplace of Jahia and community sponsored modules.
- More enablement on developing in the platform
- Better authoring guides for jContent, jExperience, and Forms.
- Best practices on setting up a deployment pipeline
May 29, 2023
Trusted Vendor with Premium Support and Tooling
We use Jahia to manage 40 plus client websites. We rely on Jahia to service a request pipline from marketing teams and external partners submit. This requires a tool that allows us to make edits fast and scale funcationality built accross websites. Jahia also powers the content distributed to our core product application and the ability to manage content in an headless enviornment has made updates timely and that is critical to client retention.
- Media Management
- Page Composer
- Module Development
- Reusablity of components
- Video Tutorials
- Tools for less Java skilled developers
- Base template management
Jahia is an
extremely efficient CMS platform. The tools for content creation and management
are intuitive, robust and make for a seamless experience. The option to switch
between a headless or traditional approach further enhances the platform's
appeal, allowing us to tailor our content delivery strategy based on our needs. The
integrated Customer Data Platform is another highlight. It has become an
indispensable tool for optimizing conversions and personalizing customer
experience.<br><br>We primarily use Jahia's Content Management System (CMS) to build, manage, and update our website and digital content. The CMS's intuitive design and robust tools have allowed our content and marketing teams to work more efficiently and collaboratively. They can quickly create, edit, and publish content without needing extensive technical skills or IT support. This has greatly reduced the time and resources required for content management, and ensured our digital content is always up-to-date and engaging.
- Jahia DX excels at delivering personalized content based on customer data. It collects and analyzes user behavior, allowing businesses to tailor content to individual user needs and preferences, increasing engagement.
- Jahia DX provides a comprehensive solution by integrating a CMS and a CDP. This allows for seamless content management and customer data analysis within a single platform, saving time and reducing complexity.
- Its modular architecture makes it easy to scale. Businesses can add or remove components as their needs evolve, making Jahia DX a future-proof solution.
- Jahia DX is packed with features and functionalities, which can be overwhelming for new users. A more intuitive and interactive onboarding process could help users get up to speed faster.
- While the support team is excellent, the platform's documentation could be improved. More detailed guides and tutorials would help users understand and utilize all of the platform's features and capabilities more effectively.
- At times, the user interface can be slow, particularly when dealing with large volumes of data or complex workflows. Improvements in performance and stability would enhance the user experience.
January 15, 2022
Very flexible Digital Experience Platform - Jahia.
We are a web & app development company. Here we used Jahia DXP, due to its flexibility and ease of use it actually helped in maintaining our client's portals. We also used Jahia's Employee Intranets to connect with the team. It was first recommended by one of my employees.
- It very well provide 360 degree view of customers. It consolidate data points.
- It consolidate data points from various source.
- Easy to use and very much flexible, if require one can add plugins.
- Initial setup of system is tedious.
- Lack of setup documents.
- They should have provided Templates for certain fixed types of use cases.
August 23, 2021
Powerful Digital Platform with Many Great Features
Jahia Digital Experience Platform is used for our AllianceRx Walgreens Prime Digital Website Team (Digital Department) to serve our patients with medications, ordering, and refilling. It is also used for publishing UI content and improving [the] User Interface.
- Easy to create UI contents
- Easy to publish UI contents
- Impressive UI errors and messages
- Documentation to help users create more powerful UI design
I'm in charge of products implying Jahia for several clients. I'm quite active in pre-sales and project management and I like to keep a technical focus and be able to act as an expert or a developer on that CMS. I also keep a focus on my previous GIS experience and web mapping integration.
- User Experience : Jahia is especially simple to use for all user roles including visitors, content editors, reviewers, editors in chief, administrators and developers
- Integration : Jahia is a developer friendly CMS developped in Java and based on cool features such as OSGI enabling hot deployement and reducing risks of unwanted interactions between modules and sites
- Well integrated Form Factory
- Enterprise Feautres such as marketting automation tools
- Review workflows are not as intuitive as you'd imagine. This is an area in the UX where the editor has work to do. It works well but it could be more intuitive
- Pricing should be more progressive and more aggressive
- Jahia deserves more publicity. The product is excellent but nobody knows it. The editor should focus on marketing.
March 02, 2019
Very capable platform, easy to use and great support.
Score 9 out of 10
Vetted Review
Verified User
Jahia is used in our company as both a content management system and enterprise portal platform.
- Love the user interface for this CMS and the ease of usage.
- Websites can be put together quite easily without having to really have expert knowledge of the tool.
- Search functionality could be further improved.
February 23, 2019
Jahia does it all!
Score 10 out of 10
Vetted Review
Verified User
Jahia is one of the top digital experience platforms we recommend and implement for clients. Usually, these are enterprise deployments. It solves multiple business problems, in fact, we haven't found one it doesn't solve. It spans B2B, B2C, B2E very well.
- Great integration capabilities. It becomes a critical part of the stack.
- Full-featured CMS and Portal. Very user-friendly.
- Very competitive pricing.
- More resources for users and partners. Better, more organized documentation.
- Improved Digital Asset Management (but flexible to integrate with others).
February 22, 2019
Economical and Powerful Digital Experience Platform
Score 10 out of 10
Vetted Review
Verified User
Jahia is being used to implement our flagship website and our employee portal. We needed a content management system that also allowed us to economically build a transactional spa on top of it.
- Easy to upload and manage content.
- Easy to install, and supports on-prem and cloud.
- Easy to customize and build your own modules that may be enterprise specific.
- Still a niche and growing vendor in this marketplace.
- Hard to find EXACT skills, but easy to use if you have web 2.0 experience.
- Some enterprise features that you would expect are still being developed (e.g. SAML integration).
I've been involved with Jahia being used for multiple different scenarios from intranets, to extranets, to commerce sites and in multi-site and single site use cases. I also have experience with Jahia being used for single departments and across a global organization with centralized content authors and distributed content authors. In these scenarios, it has addressed numerous business problems, but it was consistently able to provide an improved digital experience to end users while enabling content teams to have control of the content and experiences they wanted to deliver.
- Contextual authoring experience that allows authors to easily visualize the content changes they are making.
- An extensible platform that can be customized to meet complex business problems. Creating a holistic digital experience so often involves integration with many sources of information and/or systems. Jahia's platform allows for many solutions, from customization to native platform features, for integrating with the different external systems that are required.
- Jahia's pricing is competitive and Jahia provides many features found in solutions that cost much more
- Jahia's support team is above average compared to other vendor support teams I have worked with.
- Jahia documentation is lacking in some areas.
- Jahia cloud offerings are not as mature as some other platforms in this space.
- Jahia's native components and community provided plug-in ecosystem is limited. But thankfully, customization is easy in most cases.
February 16, 2016
Jahia—what's that about?
Jahia is being used across the whole organization. We use Jahia to build various types of landing pages—from a shopping cart, marketing's campaign pages to regular travel information type content. Jahia software helps us display and manage our content the way we want. Personally I'm able to build virtually any type of page I desire based on layout preferences.
- It's flexible and accommodating from a page layout perspective
- It works with other content production platforms like Bootstrap
- It simultaneously supports multiple users
- User interface not exactly informative at first glance
- Lack of basic features such as multiple photo upload selection
- It always reloads any page's updates to the top
- Removes some pieces of html after "edit" refresh, like Bootstrap's icons
- Edit's mode window size doesn't reflect actual size of a content column's width